Filtered dossier

Novice

Clearance level 1.

  • 12 / 12
  • No visual on file
    Incentive Design Entry #0388

    Why punishing failure removes reporting, not failure

    Penalties attach to the report, not to the event. Reports are voluntary and events are not, so the measurable quantity falls while the underlying one does not.

    Novice
    The hidden part #0388

    A penalty on reports does not reduce the events. It reduces the only record that the events occurred.

    Open file
  • No visual on file
    Habit Loops Entry #0313

    Why identity-based goals outlast outcome-based ones

    An outcome goal is satisfied and then finished. An identity has no completion point, so it keeps producing the behaviour after the target is met.

    Novice
    The hidden part #0313

    An outcome goal works until it is met. An identity has no state in which it has been met.

    Open file
  • No visual on file
    Choice Design Entry #0238

    Why the first result is clicked regardless of relevance

    Rank is cheap to read and relevance is expensive to assess. The searcher substitutes the cheap signal and experiences the substitution as judgement.

    Novice
    The hidden part #0238

    The searcher is not reading relevance and finding rank. They are reading rank and calling it relevance.

    Open file
  • No visual on file
    Brand Language Entry #0488

    Why premium never appears in genuinely premium marketing

    Status cannot be asserted by its holder without loss. Saying premium is a bid for the category; belonging to it is shown by not needing to bid.

    Novice
    The hidden part #0488

    The word premium is not a description of a tier. It is a membership application, and members do not apply.

    Open file
  • No visual on file
    Cognitive Bias Entry #0118

    The reason you see the pattern only after somebody names it

    The pattern was always in front of you. A name gives it a category, and a category is what perception needs in order to sort anything into it.

    Novice
    The hidden part #0118

    A name is not a description of a pattern. It is the instrument that makes the pattern detectable.

    Open file
  • No visual on file
    Attention & Memory Entry #0188

    Why the second viewing of a film shows a different film

    Nothing on the screen changed. Knowing the ending frees the attention that suspense was consuming, and freed attention lands somewhere new.

    Novice
    The hidden part #0188

    The first viewing spends attention on the ending. The second viewing spends it on the film.

    Open file
  • No visual on file
    Statistical Illusions Entry #0446

    Why a lagging statistic invites the wrong correction

    The number describes a situation that has already moved. Acting hard on it applies force in the direction the system has just finished going.

    Novice
    The hidden part #0446

    When the measurement lag matches the system’s response time, a proportional correction becomes an oscillation. Each step is defensible; the sequence is not.

    Open file
  • No visual on file
    Statistical Illusions Entry #0443

    The reason a leading indicator stops leading

    It led because of a structure that produced the delay. When the structure changes, the correlation stays in the historical data and leaves the future.

    Novice
    The hidden part #0443

    An indicator leads because of a structure, not because of its history. Fit is measured with data nobody had at the time.

    Open file
  • No visual on file
    Scarcity & Queues Entry #0471

    Why the last unit is priced differently

    One left is not a quantity statement. It converts a purchase that could happen any time into one that happens now or not at all.

    Novice
    The hidden part #0471

    A last unit removes costless deferral and adds an implied verdict from earlier shoppers. The object did not change.

    Open file
  • No visual on file
    Scarcity & Queues Entry #0468

    The reason artificial delay increases trust in a result

    An instant answer looks like a lookup. A visible pause looks like work, and the work is what the user is actually assessing.

    Novice
    The hidden part #0468

    With no access to the process, effort is the only proxy for quality available. A visible pause supplies it, whether or not there was work.

    Open file