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feedback loops

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    Choice Design Entry #0233

    The reason a search box changes what people want

    Autocomplete offers a finished question before the user has finished asking one. The suggestion is usually accepted, and it was not the original query.

    Adept
    The hidden part #0233

    Suggestion shapes the question. What is easy to ask becomes what gets asked, and the alternative results are never observed.

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  • No visual on file
    Progress Systems Entry #0634

    Why experience points make repetitive tasks feel purposeful

    The same dull chore feels meaningful once each repetition awards points toward a level. A counter turns grind into a story of getting somewhere.

    Adept
    The hidden part #0634

    A counter gives shapeless repetition a direction. The work did not gain meaning — it gained feedback, and feedback is what meaning feels like.

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