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    Negotiation Frames Entry #0336

    Why an audience hardens a position

    A concession made privately is a practical adjustment. The same concession made in front of colleagues is a public retreat. The audience adds a cost the terms did not.

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    The hidden part #0336

    An audience adds a cost to every concession that the terms themselves do not carry. The cost is reputation, and it is paid to the people in the room.

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