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optimisation

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    Platform Mechanics Entry #0289

    The reason engagement and satisfaction diverge

    Behaviour is easy to log and preference is not. A system optimised on the first will find items that produce action without producing approval.

    Adept
    The hidden part #0289

    Behaviour is logged and preference is asked. Optimisation moves toward whichever one is being measured.

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    Choice Design Entry #0250

    Why the exit button moves after the second visit

    Interfaces are not designed once and left alone. They are tested continuously against the people using them, and the winning variant is whichever one performs.

    Adept
    The hidden part #0250

    Nobody has to intend an obstruction. Optimise retention for long enough and the process will discover it on your behalf.

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