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Adept

Clearance level 2.

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    Market Signals Entry #0417

    Why open-sourcing a product is a competitive act

    Giving away one layer of a stack lowers what anyone can charge for it. That is useful precisely when your revenue sits on a different layer.

    Adept
    The hidden part #0417

    Deciding which layer to give away is deciding which layer nobody can charge for. Firms commoditise next to their own margin, not away from it.

    Open file
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    Incentive Design Entry #0400

    Why removing an incentive rarely restores the earlier behaviour

    An incentive supplies a reason and overwrites the one already there. Withdrawing the payment does not reinstate what it replaced.

    Adept
    The hidden part #0400

    An incentive does not sit on top of the previous reason. It replaces it, and withdrawal leaves the replacement in place with the price set to zero.

    Open file
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    Incentive Design Entry #0398

    Why deadlines improve output and lower ambition

    A deadline is met by narrowing the work, not by accelerating it. Delivery improves and the discarded scope leaves no record of having existed.

    Adept
    The hidden part #0398

    A deadline does not make work faster. It makes work smaller, and the discarded version never enters the record to be missed.

    Open file
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    Incentive Design Entry #0397

    The reason a promotion can be a demotion

    A promotion is awarded for performance in one job and delivered as a different job. The evidence used to select is evidence about the role being left.

    Adept
    The hidden part #0397

    Promotion selects on evidence from the job being left. Nobody collected evidence about the job being entered, and the acceptance is not that evidence.

    Open file
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    Incentive Design Entry #0394

    Why a strong guarantee shifts behaviour on both sides

    A guarantee moves the cost of a bad outcome from one party to another. Both parties then face different prices for care, and both respond.

    Adept
    The hidden part #0394

    A guarantee does not remove the cost of a bad outcome. It reassigns it, and every party whose price of care changed will adjust.

    Open file
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    Incentive Design Entry #0391

    The reason a subsidy raises the price of the subsidised

    Who receives a payment and who keeps it are separate questions. Where supply cannot expand, the payment is absorbed into the price instead.

    Adept
    The hidden part #0391

    A subsidy is paid to whoever is named and kept by whoever holds the scarce side. Where supply cannot move, the price does.

    Open file
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    Habit Loops Entry #0325

    Why removing one object can end a decade-old routine

    A long routine is a chain of small links, and the first link is usually a physical object. Chains do not break where they are strongest.

    Adept
    The hidden part #0325

    The length of a routine measures how far it has been delegated to the room. Withdraw the room’s cue and the delegation has nothing to execute.

    Open file
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    Habit Loops Entry #0323

    Why the second week is harder than the first

    The task did not get harder. The novelty that was doing the work in week one has decayed, and nothing automatic has yet arrived to replace it.

    Adept
    The hidden part #0323

    Week one is paid for by novelty and week two is not. The behaviour did not get harder; its funding source expired before the automatic one arrived.

    Open file
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    Habit Loops Entry #0322

    The reason a habit needs a finishing signal

    A routine with no defined end never registers as complete, so it accumulates no record of having been done and no boundary to be recalled from.

    Adept
    The hidden part #0322

    A behaviour with no ending produces no instances. Nothing was completed, so nothing was counted, and nothing repeats.

    Open file
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    Habit Loops Entry #0319

    Why a public streak is stronger and more fragile

    Visibility adds a reputational cost to stopping, which is why it works. It also converts one missed day from an event into the end of a record.

    Adept
    The hidden part #0319

    The counter buys adherence by making the stake grow. The same design settles the entire stake on one missed day.

    Open file
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    Habit Loops Entry #0317

    Why the last repetition is the one you remember

    A remembered episode is not the sum of its moments. It is reconstructed from a peak and an ending, which is why how something finished governs whether it repeats.

    Adept
    The hidden part #0317

    Adding an easy final stretch can make a harder session preferable. The summary is built from the end, not from the total.

    Open file
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    Framing Effects Entry #0525

    Why a neutral description is itself a frame

    Every description selects a level of detail, a boundary and a vocabulary. Choosing not to editorialise does not remove those choices, it conceals them.

    Adept
    The hidden part #0525

    Neutral prose still picks the subject, the verb and the boundary. It is the most effective frame because it offers nothing to disagree with.

    Open file