Why labelling somebody generous makes them generous
A description of character is also an assignment of one. Once a trait is attributed, behaviour that contradicts it becomes costly to produce.
Filed by The Archivist 2 min read
Intuition test — answer before you read on
Why does attributing a trait to someone change their behaviour?
Correct answer: B
Option A predicts effects only in the labeller’s presence, contrary to findings. Option C would require the target to like the labeller. Telling people they are the sort who behave a certain way produced larger and more durable change than urging the behaviour, and labelled donors gave more in later unrelated solicitations.
A collector says you are clearly someone who cares about this sort of thing before naming an amount. The sentence makes no request, contains no argument and is not obviously flattery. Donations rise, including from people who would have described themselves as unmoved by it.
What everyone sees
Attribution is heard as description — a claim about how the speaker sees you, which you can accept or dismiss. Dismissing it is harder than it sounds. Accepting a trait attribution creates a standard, and the standard is then applied by the person who accepted it rather than by the person who supplied it.
What is actually happening
Miller, Brickman and Bolen compared attribution with persuasion in school settings and found that telling children they were the sort of people who behaved in a certain way produced larger and more durable behaviour change than urging them to behave that way. Kraut tested the same manipulation with charitable giving, labelling some donors as charitable people after an initial contribution, and found higher giving in a later, unrelated solicitation among those who had been labelled. The mechanism is self-attribution rather than compliance, which is why the effect appears in the absence of the labeller and why it does not require the target to like or trust them.
Why it stays hidden
The move hides because it is not experienced as influence. There is no request to refuse and no argument to counter, so nothing triggers resistance. The subsequent behaviour feels internally generated — which it now is, since the trait has been adopted and is being enacted by its owner rather than performed for an audience.
A trait attribution supplies a standard the recipient then enforces on themselves. There is no request to refuse, so nothing triggers resistance.
A trait attribution supplies a standard the recipient then enforces on themselves. There is no request to refuse, so nothing triggers resistance.
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A trait attribution supplies a standard the recipient then enforces on themselves. There is no request to refuse, so nothing triggers resistance.
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Sources & further reading 2
- Miller, Brickman & Bolen — attribution versus persuasion as a means for modifying behaviour
- Kraut — effects of social labelling on giving to charity
Cross-references
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