Negotiation Frames Entry #0335 Classified Declassified

The reason you should negotiate the process first

The rules of the negotiation are themselves negotiable, and whoever sets them first controls the range of outcomes before any substance is discussed.

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Plate 206 — an agenda that decided the outcome before the discussion began.

Intuition test — answer before you read on

Why should the process of a negotiation be negotiated before the substance?

Before the price is discussed, someone decides the order of agenda items, the duration of each session, who speaks first and whether proposals are written or verbal. These decisions are made quickly and usually by the party who suggests them. They are not treated as negotiation, which is why they are so powerful.

What everyone sees

Process decisions look like logistics — administrative setup that precedes the real discussion. The possibility that the process is itself a substantive concession, and that the person who designs it has already shaped the outcome, is not how agendas are discussed.

What is actually happening

Fisher, Ury and Patton described the importance of separating people from the problem and of negotiating criteria before positions. Lax and Sebenius extended this to the structure of the negotiation itself, arguing that sequencing, issue selection and the design of the agenda are moves with substantive consequences. Raiffa showed that the order in which issues are addressed changes which trades are possible, because some trades require issues to be bundled and bundling requires them to appear on the table at the same time.

Why it stays hidden

The power hides because process decisions are made under the guise of efficiency. “Let’s start with the easy items” sounds helpful, but it may mean that the difficult items arrive when time pressure is highest and concession is cheapest. The party that suggests the process is not seen as making a move; they are seen as being organised, which is a reputation benefit on top of the structural advantage.

The agenda is the first deal. Whoever sets the order, the format and the clock has already made the most important concessions invisible.

The agenda is the first deal. Whoever sets the order, the format and the clock has already made the most important concessions invisible.

The hidden part — entry #0335

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The agenda is the first deal. Whoever sets the order, the format and the clock has already made the most important concessions invisible.

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Sources & further reading 3
  1. Fisher, Ury & Patton, "Getting to Yes", 1981
  2. Lax & Sebenius, "The Manager as Negotiator", 1986
  3. Raiffa, "The Art and Science of Negotiation", 1982

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