The reason time framing changes charitable giving
Two appeals for one cause. The one that asks about time before it asks about money collects more money, and the money request comes second.
Filed by The Archivist 2 min read
Intuition test — answer before you read on
An appeal that asks about time before money raises donations. Why?
Correct answer: B
Liu and Aaker attribute the effect to the goals the unit activates, not to length or to substitution. Substitution would predict lower giving after a time question, and the opposite is what was observed.
Two appeals for the same cause. One opens by asking how much you would like to give. The other opens by asking how much time you would be willing to spend. The second appeal collects more money, and in it the request for money arrives second.
What everyone sees
Asking for time first looks like a weaker opening — a detour that risks losing the donor before the real request arrives. The expectation is that time substitutes for money, since a donor who has offered an afternoon has already discharged the obligation.
What is actually happening
Liu and Aaker reported the time-ask effect: asking about time before money increased subsequent donations relative to asking about money first. Their account is that time activates goals of meaning and emotional satisfaction while money activates value-maximisation, and the frame carries into the decision that follows. Mogilner and Aaker found the same asymmetry in product settings, where references to time raised evaluations. The unit named first decides which question the donor is answering.
Why it stays hidden
The effect hides because the donor experiences one continuous decision. There is no felt moment at which a frame is chosen, and no comparison version of themselves who was asked in the other order. Asked afterwards why they gave, they describe the cause, which is a sincere answer to a different question.
The first unit named sets the terms of the whole request. Time invites meaning; money invites arithmetic.
The first unit named sets the terms of the whole request. Time invites meaning; money invites arithmetic.
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The first unit named sets the terms of the whole request. Time invites meaning; money invites arithmetic.
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Sources & further reading 3
- Liu & Aaker, "The Happiness of Giving: The Time-Ask Effect", Journal of Consumer Research, 2008
- Mogilner & Aaker, "The Time vs. Money Effect", Journal of Consumer Research, 2009
- Andreoni, "Impure Altruism and Donations to Public Goods", Economic Journal, 1990
Cross-references
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